Skip to main content
Board of Directors and Advisors
Financial Institution Membership
Associate Member Directory
Payments Institute Scholarship Awards
2020 Education Catalog
Our Educational Opportunities
Educational Package Plans
Center For Payments
15 - Debit Cards, Disputes & Regulation E
Session Time: 9:00 am - 12:00 pm -- Understanding your responsibilities as a card issuer for handling error and unauthorized claims is critical to protecting your cardholders and ensuring compliance with Regulation E and the card networks. Key elements of this training session include compliance and timing requirements for responding to cardholder claims. We will discuss the card brands “Zero Liability” provisions, review the chargeback process, and cover the timeframes in which merchants and card issuers need to respond to disputes. This is a great opportunity to review what you are required to do under Regulation E, help you prepare for an audit and exchange experiences with your peers from other organizations.
Eligible participants may earn 3 AAP/APRP continuing education credits.
4/30/2020 9:00 AM - 12:00 PM
Business Training Center-Gateway Campus (443) 518-1660 6751 Columbia Gateway Drive Columbia, MD 21046
Online registration not available.
Create a new account