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The Life Cycle of Card Disputes

1.8 AAP/APRP Credits

Card disputes can take on a life of their own.  There are dates to remember, credits in and out, chargeback rights, regulations…. Oh my!  This session will give an in-depth look into the card dispute process from start to finish, with several examples of transactions and scenarios.

This session is ideal for card/EFT staff, audit/compliance staff, frontline staff, and AAP/APRP candidates.

Purchase Module

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