Macha/PAR's Payments Education Library
Education at your own pace, anytime, from anywhere!
The Payments Education Library is training on your terms, designed to fit your goals and work into your schedule. Similar to a webinar, these on-demand training courses are available 24/7 and can be accessed multiple times for training on your terms.
The Payments Education Library consists of recorded training sessions on a variety of topics including ACH, Origination, Check, Fraud, training for the Frontline Staff and more. Sessions are led by Accredited ACH Professionals (AAP), National Check Professionals (NCP) and industry experts. Many of the sessions include continuing education credits.
- Courses are similar to a webinar and are 30-90 minutes in length.
- Modules are bite-sized sessions that focus on a specific topic and can be completed in 10-15 minutes.
- Courses may contain reference and take away materials to be used immediately at your organization.
To register:
Select the course title below for easy online enrollment.
ACH Curriculum (17)
2021 ACH Rules Update
1.8 AAP/APRP Credits
Nacha’s voting membership recently passed eight new amendments to the Nacha Operating Rules that will go into effect throughout 2021.
The new rules include:
- A limitation on the amount of time a RDFI has to make a claim against the ODFI’s authorization warranty effective June 30, 2021;
- Two new rules that address the improper use of reversals effective January 1, 2021 and June 30, 2021, and
- A suite of rules under the heading “Meaningful Modernization” that are designed to improve and simplify the ACH user experience, effective September 17, 2021.
These rules are intended to facilitate the adoption of new technologies and channels for the authorization and initiation of ACH payments, reduce barriers to use of the ACH, provide clarity and consistency around certain ACH authorization processes, and reduce certain administrative burdens related to ACH authorizations. These new rules are all in addition to the changes to Same Day ACH and account validation rules that were previously set to implement on March 19, 2021.
As you can see, next year will be a busy one for ACH. Attend this session to get some clarity around exactly what these new rules are, when you need to be ready for them and how they will impact your financial institution.
Who should attend: This session is ideal for ACH Operations, Management and Compliance Officers
ACH and Data Analytics
Free On Demand Webinar
Are you interested in leveraging your payment transactions to better understand your account holders and your competitors? Join us for a 1-hour webinar to learn about the analytics available through our partnership with Segmint, a leading provider of payment analytics. Payment Analytics is enabling financial institutions to better serve account holders and make more informed decisions around every strategic initiative including product portfolio, market positioning, revenue growth, market expansion, M&A and much more. We will demonstrate the valuable customer insights hiding in your transactions, including:
- The competitors your customers are using for different services
- A detailed analysis of spend at an aggregate level as well as by each product category
- Opportunities to better serve customers
ACH Audit Review - Two-Part Learning Path
2.4 AAP/APRP Credits
How would your financial institution fare after your ACH Audit? This two-part course provides insight into the most pressing compliance issues addressed in your ACH Audit. We identify the areas that are most often found to be out of compliance. Enroll in this course today so you can put all the necessary procedures in place and ensure full compliance!
This Session Covers:
- Common areas of non-compliance
- Procedures to implement for full compliance
Who should attend: Suitable for ACH Operations & Management and Compliance Officers as well as ACH Auditors
ACH Authorization Modernization: Be Prepared
1.8 AAP/APRP Credits
Modernization is coming to the ACH consumer authorization process on September 17, 2021. It’s time to prepare for minimum standards for all consumer debit authorizations, new Oral authorization standards and the introduction of a Standing authorization into the Rules. Even “Alexa” can now be part of an ACH authorization.
This session will detail the new changes including:
- Authorization Standards
- Oral Authorizations
- Standing Authorizations
- Subsequent Entries
- Alternative options for proof of authorization
Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.
ACH Disputes and the New ACH Rules for Warranty Claims
1.8 AAP/APRP Credits
Consumer and corporate ACH disputes are everyday occurrences in the ACH Network. Financial institutions must comply with both Regulation E and the ACH Rules when responding to account holder allegations of errors. Effective June 30, 2021, the Nacha Operating Rules will be limiting the length of time in which an RDFI will be permitted to make a claim against the ODFI’s authorization warranty. This session will detail the Rules changes and outline best practices for consumer and corporate account holder claims.
Our discussion will outline:
- Limitations on Warranty claims
- Regulation E requirements for consumer disputes
- Nacha Operating Rules right of adjustment
- The rights of corporate account holders
- Best practices and case studies
Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.
ACH Error Resolution
1.8 AAP/APRP Credits
Your Financial Institution deals with ACH challenges every day, but is your staff properly prepared to deal with all situations? “ACH Error Resolution” addresses these challenges and shows you how to handle them according to the ACH rules. Our instructors will utilize case studies and scenarios to allow your staff to respond knowledgeably when faced with future ACH errors.
Who should attend: This session is ideal for ACH Operations, AAP Candidates and ACH Auditors
ACH for P2P Transfers: Perils and Protections
1.8 AAP/APRP Credits
Some of the most common questions we receive at the Macha office pertain to consumer person-to-person (P2P) transfers via the ACH Network. Most often, questions have to do with fixing something that went wrong with a transaction. These problems include fraud, incorrect account numbers, and buyer’s remorse all of which can result in financial losses for your organization.
Don’t miss this chance to learn about the unique features of P2P transfers via the ACH including:
- ACH Rules for P2P entries
- Unique ACH Format requirements
- Risk Management
- Errors and unauthorized
Who should attend: This session is ideal for ACH Operations, Audit & Compliance staff, and AAP Candidates.
ACH Fundamentals
1.2 AAP/APRP Credits
ACH Fundamentals is designed to give you the foundation you will need to understand ACH processing. You will gain a broad insight to the Automated Clearing House Network and the processes it follows. This session will highlight many different areas such as:
- The Participants in the ACH network
- Acronyms and their meanings
- Processing flow of an ACH transaction
Who should attend: This session is ideal for individuals new to ACH Operations, Cash Management and Frontline Personnel
Federal Government DNEs and Reclamations
1.8 AAP/APRP Credits
The Bureau of the Fiscal Service recently made updates to the Green Book. These updates clarify your FI's responsibility when handling post-death federal government benefits payments. Your timely and accurate response to DNEs and treasury reclamations will save your institution time and money. Join this session to learn what's new in chapter 5 of the Green Book and to revisit the rules for post-death benefit payments.
Who should attend: This session is ideal for ACH Operations, Frontline Staff, Audit Staff, and AAP Candidates.
Mastering Stop Payments
1.2 AAP/APRP Credits
Are your procedures for handling stop payments up-to-date with the ACH rules? “Mastering Stop Payments” will guide you step-by-step through the process of handling stop payment orders, from the account holder request to the return itself. Don’t let it go until your next ACH audit. Learn the latest ACH stop payment rules and reduce your risk by creating clear and concise procedures.
This Session Covers:
- The process of stop payment orders
- ACH stop payment rules
- The best procedures to manage stop payments
Who should attend: This session is ideal for ACH Operations, AAP Candidates and ACH Auditors
Onboarding ACH Originators: Manage the Risk
1.8 AAP/APRP Credits
Whether you’re ready to add your first ACH originator, or you’ve been adding ACH originators for years, you need to have processes and procedures in place to onboard those originators. Do you fully understand the roles and responsibilities of the Originating Depository Financial Institution (ODFI)? This session will navigate you through the ACH network specifically from the origination perspective. Understanding the warranties and liabilities of the ODFI will help in making the right decisions as you establish relationships with originating companies.
Join us to review:
- Agreements
- Originator Obligations
- Exposure Limits
- Risk management
- Data Security
Who should attend: This session is ideal for ACH Operations, Audit & Compliance staff, Treasury/Cash Management staff and AAP Candidates.
Performing Your ACH Risk Assessment
1.8 AAP/APRP Credits
An ACH Risk Assessment is a required part of your risk management program according to the ACH Rules. Are you ready to perform yours? PAR will present this webinar focusing on the risks associated with ACH operations and how to implement a comprehensive ACH Risk Assessment.
You will hear what the current risks are and how they can affect even the smaller institutions (or maybe especially the smaller institutions). You will learn where to establish controls to protect your organization from ACH losses and risk exposure. We will discuss some of the common risks found during ACH Risk Assessments including:
- Best practices in cybersecurity
- Board of Director involvement
- Monitoring ACH risk and what reports should I be reviewed
- What are the regulators hot topics
Who should attend: This session is ideal for ACH Operations & Management and Compliance Officers
Silly Season: ACH & Tax Refunds
1.8 AAP/APRP Credits
The IRS issues over 101 million tax refunds on a yearly basis and over 80% of these are via Direct Deposit. The average refund amount is over $3,000. Each spring, financial institutions are faced with the challenges associated with exception processing related to ACH tax refund payments. This session is designed to ensure that your processing of ACH tax refunds is efficient and, more importantly, protects your financial institution from losses associated with incorrect handling of these types of payments.
Our conversation includes:
- Name/account number mismatches
- Deceased recipients
- Posting to incorrect accounts
- Other exception items
Who should attend: This session is ideal for ACH Operations, AAP Candidates, and Audit & Compliance staff.
ACH Origination Curriculum (3)
Onboarding ACH Originators: Manage the Risk
1.8 AAP/APRP Credits
Whether you’re ready to add your first ACH originator, or you’ve been adding ACH originators for years, you need to have processes and procedures in place to onboard those originators. Do you fully understand the roles and responsibilities of the Originating Depository Financial Institution (ODFI)? This session will navigate you through the ACH network specifically from the origination perspective. Understanding the warranties and liabilities of the ODFI will help in making the right decisions as you establish relationships with originating companies.
Join us to review:
- Agreements
- Originator Obligations
- Exposure Limits
- Risk management
- Data Security
Who should attend: This session is ideal for ACH Operations, Audit & Compliance staff, Treasury/Cash Management staff and AAP Candidates.
AAP Prep Curriculum (2)
Becoming An AAP
Are you thinking about becoming an Accredited ACH Professional? Sign up for this free webinar to gain better insight into the value of becoming an AAP along with the benefits you and your organization will see. WACHA’s “Becoming an AAP” webinar will show you how to successfully prepare for the AAP test and then how to maintain your accreditation once you’ve passed! With nothing to lose, sign up today.
Who should attend: This session is ideal for anyone who would like to find out more about AAP and its benefits!
So You Think You Want to Be an APRP?
Nacha is now offering an Accredited Payments Risk Professional (APRP) Certification. In this free webinar, learn what it means to be an expert in payments risk and what's entailed in the exam.
Check Curriculum (1)
Why Become an NCP?
Have you thought about becoming a National Check Professional? By attending this session you will understand the value in becoming an NCP. We will show you what the exam consists of and what you need to do to prepare for the upcoming exam. It is not too early to start preparing for the exam which will be given April-May timeframe. Attend this session and kick-start your preparation!
Who should attend: This session is ideal for NCP candidates, Operations & Management, Compliance Officers
Fraud Curriculum (0)
None at this time.
Frontline Curriculum (2)
ACH for the Frontline
Your frontline staff is some of the most important people in your financial institution as they are the first people your customers see. Are these staff members educated on the basics of ACH to help better answer your customer’s questions? Unfortunately many times we overlook the importance of giving these staff members the basic training needed. This webinar will focus on the basics of ACH and will help provide your frontline staff with tools that will help them answer questions regarding ACH. This session will include:
- ACH Basics
- The difference between a Stop Payment, Authorization Revoked and Unauthorized transactions
- The basics of Government Payments
Who should attend: Suited for Tellers and Teller Supervisors, All Retail and Customer Service Personnel
>> 1.8 AAP Continuing Education Credits
Regulation Curriculum (4)
CliffsNotes: Payment System Rules and Regulations
The rules and regulations that govern the United States payments systems exist to protect both financial institutions and their account holders - and there are so many of them! This is your opportunity to learn about how the rules and regulations for ACH, checks, cards, and wire transfers intersect or diverge.
Our quick conversation includes an overview of rules, regulation and guidance for:
- The ACH Network
- Check Processing
- Wire Transfers
- Card Payments
Who should attend: This session is ideal for Operations Staff, Audit & Compliance staff, AAP/APRP Candidates and anyone new to payments processing.
1.8 AAP & APRP Credits | CTP Credits May Apply
Regulation CC Update
This session reviews Regulation CC. Part of the Code of Federal Regulations (CFR), Reg CC provisions will be discussed in some detail. The 2018 and 2019 changes will be covered in detail. Scenarios will be used to illustrate key warranties and how breach of warranty situations may be handled.
Who should attend: Suited for NCPs, ACH Operations, Branch Personnel, Compliance Officers and AAP Candidates
Regulation E Requirements for Debit Card Error Resolution
This session will define and explain the types of transactions covered by Regulation E and the requirements pertaining to debit cards for your financial institution. We will define an error according to the regulation along with the timing requirements for investigation and resolution of unauthorized debit card transactions by you the financial institution. We will discuss what you must do to minimize your financial institution losses.
Topics covered will be:
- The liability of your accountholder versus the liability of the financial institution
- The Investigation
- Provisional credit
- Required communications
- Recordkeeping
>> 1.8 AAP Continuing Education Credits
Escheatment/Unclaimed Property Curriculum (1)
Navigating in the Changing World of Unclaimed Property Compliance
"Navigating in the Changing World of Unclaimed Property Compliance" covers:
- What reporting changes states are implementing due to COVID19?
- How to stay in contact with your members and customers?
- Quick overview of unclaimed property basics
- Unclaimed Property Procedures
- Why to address unclaimed property before any mergers and acquisitions
Speakers
Dana Terry
Unclaimed Property Reporting Director
Georgeson LLC
Mike Ryan
Senior Vice President
Georgeson LLC
Meghan Hartley
Unclaimed Property Manager
Georgeson LLC
Pam Wentz
National Practice Leader
Georgeson LLC
Who should attend: This session is ideal for ACH Operations, Branch Personnel and Compliance Officers.
